Resume
About
I’m a detail-oriented IT professional working for The Boeing Company as a Network Designer. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Work Experience
The Boeing Company (Springfield, VA)
- Network Designer
- April ’25 – Present
- Researched and architected AV and Security Systems to meet mission and customer guidelines utilizing modern IP solutions. Managed network infrastructure, including hardware installation and configuration for enterprise-level systems. Implemented access control and threat monitoring to comply with security requirements.
Dell Technologies (Fairfax, VA)
- System Administrator and Field Service Engineer 1
- June ’24 – April ’25
- Managed system performance and availability by improved proactive maintenance strategies using SCCM and WSUS. Conducted regular audits to improve system and network performance, resulting in a dramatic increase in security posture as through use of the tools, Trellix ePO and Rapid7. Automated routine tasks using PowerShell and Python, to increase operational efficiency and security. Configured and maintained juniper and cisco switches to normalize configurations and improve the security.
Insight Global (Fairfax, VA and Arlington, VA)
- Senior Field Service Technician
- April ’22 – June ’24
- Provided dedicated technical support to executives, VIPs, and end-users, enabling them to maintain high productivity levels by maintaining an average SLA of less than 2 hours. Performed data destructs on assets containing confidential information to maintain data security and compliance with privacy regulations as noted by US DoD 5220-22M(E). Set up and installed 300 setups across two and a half floors consisting of computing assets, cables, operating systems, and software for employee use, enhancing efficiency, and received positive feedback for ease of use.
- IT Support Specialist and Online Tech
- November ’21 – April ’22
- Reviewed Microsoft product licensing agreements; Onboarded existing Apple devices into an MDM for multilocation management; Purchased and configured major workstations for Audio/Video production as well as laptops for admin work and check stations; Programmed system to broadcast music dawn till dusk in public locations; Installed audio consoles, wireless microphone and monitoring system for live and online use; Organized existing networking and media racks.
- Broadcast Audio Engineer and Online Tech
- August ’20 – May’21
- Mix broadcast audio feed for online livestream and multisite church; Record multitrack audio and program video feed for archival purposes; Monitor online attendees to ensure no one encounters issues; Edit and upload video service for kid’s ministry.
Oblon (Alexandria, VA)
- IDS Desk Team Leader
- February ’20 – November ’21
- Export, review, and track the Daily and Weekly Docket; Electronically marking the formal docket for Docketing; Locate and obtain files to assign them the team for preparation; Reviewing the signing table to ensure all case were signed timely by an attorney; Answering staff questions through research and working knowledge regarding Patent Office and Firm procedures; Drafting client correspondence for special situations outside of template letters
- Formalities Specialist
- September ’18 – February ’20
- Reviewed and processes all associated formalities after filing of new applications to include Letters Patent. Prepared and e-filed Information Disclosure Statements to include determining whether fees or certification were required.
Target (Fairfax, VA)
- Electronics Team Leader
- October ’17 – September ’18
- Schedule team members according to weekly workload, manage specialty teams and train them to have expert knowledge in the areas they work, track numbers for a variety of areas to find ways to improve using custom excel. Cross trained in multiple areas, was responsible for helping guests making informed decisions, provide backup as needed throughout the store, set planograms, back stock and pull items for guests
Christ United Methodist Church (Fairfax Station, VA)
- IT Support Specialist
- March ’16 – April ’16
- Provided IT support for a large church. Managed an active directory server to reset passwords and edit accounts, worked with outside entities to make sure they had the support they needed, did onsite trouble shooting for computers and printers across the campus, and set up new machines when they came in, helped to configure servers and storage arrays.
Personal Development
Awards/Certifications
- CompTIA A+ ce Certification
- CompTIA Security+ ce Certification
- CompTIA Server+ Certification
- Penetration Testing, Incident Response and Forensics Certification
- Eagle Scout Award
Courses
- Systems Engineering Principles at GMU (CYSE 205)
- Introduction to Computing at GMU (IT 204)
- Intro to Computer Programming at GMU (CS 112)
- Information Security Fundamentals at GMU (IT 223)
- IT Architecture Fundamentals at GMU (IT 105)
- Database Fundamentals at GMU (IT 214)
Skills
- Cybersecurity (Cryptography, Data Security, Digital Forensics, Incident Response, Threat Analysis, Threat Detection)
- Network Security (DNS, Threat Detection, Firewall Configuration)
- Virtualization (VMware vSphere ESXi, XCP-ng, and Proxmox)
- Basic Scripting (Python, Bash, PowerShell)
- Operating Systems (Windows, MacOS, Linux)
- Active Directory
- Documentation
- IT Infrastructure Management
- Leadership
- Microsoft 365
- Public Speaking
- Security Information and Event Management (SIEM)
- System Administration
- Technical Support
- Ticketing Systems (ServiceNow)
- Troubleshooting and Problem Solving
- VPNs (OpenVPN and Wireguard)
- Windows Deployment Services (WDS)
References
Available upon request